Job specification


Title: Administration Team Leader | Lifestyle e-commerce | £27K | London

Industry: HR and administration

Role/Sector: Analytics account management   |   Data intelligence   |   Operations and logistics   |   Business admin

Location: Central London

Placement: Graduate job (permanent)

Paid or Expenses: Paid

Salary: £27,000 (per annum)

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Information on the company

Our client is a fast growing, investor backed, e-commerce company located in the heart of East London. They specialise in designer accessories, fashion, footwear, homeware and lifestyle flash sales and have over four million members. 

Their culture and environment would suit high-calibre and passionate individuals. If you’re hungry with ambition and feel inspired to become part of one of the fastest growing ecommerce companies in the UK, then you must apply!

 

This is a grad job offering £27K per annum. 

How you can expect to spend your day:

  • Managing the admin team, their workload and performance
  • Taking responsibility for categories administration
  • Acting as the main point of contact for production teams in relation to categories campaigns
  • Acting as the first point of contact for the admin team with any queries or issues that arise
  • Supporting the recruitment of new admin assistants and ensuring new starters are given the correct level of training required

Main Responsibilities:

Production pre-sale process

  • Assisting the team with all administration for a category
  • Taking responsibility for all relevant paperwork and assets confirmation; ensuring that they have arrive in the business as agreed
  • Identifying and resolving any issues with the samples and stock lists
  • Keeping the campaign schedule continuously up to date
  • Checking sale quality before they go live checking pricing, product description and banners are correct
  • Ensuring a well-organized handover of the campaign to the logistics team for the production post- sale process

Planning

  • Plan workloads for all team-members and track progress with them
  • Continually update all relevant stake holders of any changes to the information/ timescales
  • If there are issues, take ownership of these, inform the Buyer or other relevant parties in a timely manner and work out a strategy for their resolution with the Buyer and any other relevant stakeholder
  • Escalate any issues that cannot be resolved directly to either the Buyer or the Head of Operations
  • Produce accurate and timely administration to ensure that the sales process is completed to the highest standards and meets or exceeds the quality standards for Secretsales.com
  • Challenge the status quo and look for ways to improve our offering and your personal contribution to that
  • Deliver a service that positions Secretsales.com as the UK’s Number 1 online private sales company
  • Attend a weekly meeting with your assigned Buyers
  • Attend a weekly one to one catch-up meeting with your line manager
  • Run regular reviews with each of your team members

The ideal intern’s personality and qualifications:

Education

  • A relevant degree is desirable, but not essential.            

Professional experience

  • 2-3 years proven administration experience
  • Experience within a fashion or e-commerce environment desired but not essential
  • Experience of managing a team and assigning workloads

Professional skills

  • Excellent attention to detail
  • Excellent organisation skills and initiative
  • Excellent communication skills, both written and oral
  • Advanced working knowledge of Microsoft Office, with strong excel skills

Interpersonal skills

  • Solution seeker
  • Relationship builder
  • Highly ambitious
  • Attention to detail
  • Results driven
  • Deadline focused
  • Integrity
  • Capacity to deal with ambiguity within a complex environment

 

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