Job specification


Title: Account Manager | £20.5K + commission | Digital Property Services | Central London

Industry: Other

Role/Sector: Customer services   |   Sales

Location: Central London

Placement: Graduate job (permanent)

Paid or Expenses: Paid

Salary: £20,500 (per annum)

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Information on the company

Our client the “Airbnb of retail”, is the largest global marketplace for short-term “pop-up” commercial space rental. Specialising in connecting brands and retailers to short-term retail space to create pop-up stores, show rooms and other concepts for durations between 1 week and 18 months.

Short-term on-demand rental is the future of retail and they have been recognised as one of the most disruptive brands to recently emerge.

This fantastic company has an inventory of 10,000+ spaces around the world, including New York, Paris, Milan and Hong Kong, They have helped thousands of brands all over the world, such as: Google, Samsung, L’Oreal and Adidas, to find the perfect pop-up retail space.

 

Our client is searching for an Account Manager to join their growing team in London.
Join them today and help build something BIG.
 

This is a graduate level role with a negotiable salary based on experience (£20,500+) plus a 10% - 20% bonus


Key responsibilities of the role;


You will work within the Client Management Team with the objective of increasing revenue generation and ensuring bookings are completed in a timely and accurate manner. You'll be given the tools and methodology to get started and help you to hone your negotiation skills for exceptional results.

 

Your responsibilities will include:

  • Managing client requests and assist them from the initial request to the close of play
  • Educating and informing clients on our services and finding suitable solutions according to their needs
  • Ensuring all bookings and invoices are accurate
  • Maintain and increase our NPS  (Net Promoter Score)
  • Develop our complimentary services to increase customer experience

The ideal candidate’s personality and qualifications;

  • Driven about going above and beyond sales targets with a desire to succeed
  • Native English verbal and written communication skills – extremely clear and tactful
  • Ability to plan, organise, prioritise and deliver multiple requests simultaneously
  • Brilliant customer service attitude and high expectations of quality
  • Lateral thinker and numerate with a detail-orientated eye
  • Outgoing, patient and quick learner with software
  • High-energy self-starter with a relentless, entrepreneurial work ethic
  • Proven negotiator that always looks to close the deal
  • A former experience with Salesforce CRM software is a plus


What are the perks of working at this company

  • Be part of a fast-paced and exciting VC-backed startup
  • Grow with us as we broaden our UK operations and advance as career opportunities arise
  • Embrace the entrepreneurial spirit with like-minded hard-workers in our young driven team
  • Health and Dental Insurance

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